iPod Social Outreach Program

iPod repair log.

Model:
4G 40GB
(windows formatted)

Initial Condition:
light scratches on front and back
iPod boots to Apple logo then shuts down

Action:
Connected iPod to Mac

– iPod boots to

– hard drive makes a clicking noise
– iPod doesn’t appears on Desktop
– iPod doesn’t appear in iTunes
– iPod doesn’t appear in Disk Utility

Boot to Disk Mode
– will not go to disk mode

Opened iPod

Disconnected battery

Disconnected hard drive

Installed known working drive
– no change in condition

Connected to Mac
– iPod doesn’t appears on Desktop
– iPod doesn’t appear in iTunes
– iPod doesn’t appear in Disk Utility

Installed hard drive in known working iPod
– hard drive boots to standard menu

Connected drive to Mac
– hard drive appears in iTunes
– drive contains 5 GB of Audio and 400 MB of data

Backed up data

Replaced hard drive cable with known working unit
– iPod boots to normal menu and appears to be fully functional

Reinstalled original hard drive cable
– iPod boots to normal menu and appears to be fully functional

Connected to PC
– iPod appears in iTunes

Disconnected iPod
– iPod boots to normal menu
– iPod plays and functions normally

Some grit is trapped between the iPod screen and face.

Disassembled iPod to access screen.

Cleaned screen and inside of face with cotton swab

Reassembled iPod

Reset iPod
– iPod boots to normal menu
– iPod operates normally

Report:
Disassembled iPod, removed and reinstalled hard drive cable, reassembled iPod.
iPod now appears to be fully functional.

Notes:
The hard drive cable may have been loose.

Component Summary:

HD

Battery (working condition unknown)

Logic Board

Screen

Click-wheel

Ready for pick-up (after Thur. 23rd Nov.)

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